SkinLattice Support

How can we help?

Questions, bugs, billing concerns, privacy requests, and product feedback all start here. Share the details and we will route it to the right place.

Support topics

Get help with check-ins, routines, product shelf, Ingredient Matrix, exports, imports, and account-related questions.

Tell us what happened, what you expected, and which device or app version you were using so we can reproduce it faster.

Ask about local storage, exports, deletion controls, weather context, or any privacy-related concern.

Helpful details to include

A short description of what you were trying to do.
Your iPhone model, iOS version, and SkinLattice app version if relevant.
Whether this affects photos, exports, subscriptions, reminders, or Ingredient Matrix results.

Prefer email?

You can also reach support directly: